A Cashup update was released on Thursday 22 March 2024, introducing enhancements to the application, user interface improvements, and minor bug fixes. This article summarises the changes you will see when you log in.
Label name change for CRT Withdrawals
Based on frequent customer feedback, the label for the field used to record winnings paid out via the CRT (Cash Redemption Terminal) has been renamed from “CRT Withdrawals” to “CRT Payouts”
This change aims to remove any ambiguity surrounding the required information to be entered into this field by users. i.e. Winnings paid out, as opposed to winnings and cash-to-cash transactions.
Variance Review Tab (Beta) - POS & Gaming Notifications
To give users greater transparency into variances and help them identify and resolve discrepancies, we introduced the Variance Review Tab in March 2024.
An addition to the Review Tab variances, is Notifications. The Notifications section delivers prompts for required user input and reminders to complete specific processes.
This feature is designed to assist users completing a Cashup with more accuracy and greater insights into where variances may exist.
Change to Process
We encourage users to inspect this tab throughout and at the end of their Cashup process and remediate variances where possible. The scope of the Beta program is POS & Gaming variances.
Variance types
- Variances marked at Cash Variances, highlight a variance between Expected Cash and Cash Counts. i.e. POS Cash Tender figure does not match your POS Cash Count
You will be directed to which area of Cashup this Cash Variance exists. - Variances marked as Entry Variances, highlight a variance that exists between either Tenders & Classes not balancing, or Actual NET Profit & Metered NET Profit not balancing.
Commenting & Accepting
Comments and Accepting variances are encouraged, though not mandatory at this stage of the Beta program. They assist managers and financial accountants in tracing the reasons for variances and any further investigation that may be required.
Currently, comments and acceptance fields do not impact the Submit and Approve process
New Reports (Beta) - POS Classes & Tenders
Cashup operational reports are undergoing a major overhaul, introducing a new suite of reports that will be progressively rolled out.
Beginning with POS Classes and Tenders, the reports aim to provide users with a set of consolidated figures to assist with analysis of up to 60 days worth of Cashups and reconciliation of data between Cashup and external sources, i.e. Eftpos settlements, POS Z-reads, MAX Gaming reports etc.
The new reports introduce a dynamic configuration in line with a venue’s specific Classes and Tenders.
Basic charts are also available to visually highlight trends and anomalies.
To check out the new reports, navigate to the Cashup Reports page, click the “New (Beta)” link and you will see the reports selection feature has been simplified.
Venue: Select the venue you wish to report on (Group level reporting will be available in future releases).
Area: The functional area in Cashup for which you want to generate a report — for example, POS, Gaming, or Wagering.
Report: Is a contextual list which shows you the available reports for the Area you have selected. i.e. You must select the POS area, in order to see reports such as Tenders, Classes, Variances (coming soon).
Date: Select a date range for which you wish to report. The date selector now also includes some quick links to jump between pre-selected ranges. i.e. This Week, Last Week, Last Month etc.
Reports can be generated for up to 60 days of data. You may search all of your historic data, though 60 days at a time. If you seek to generate reports for larger data sets, for the purposes of greater analytics and insights, get in touch with your Customer Success Manager or Client Director.
POS - Classes: The total of all classes figures by location for each day selected in the date range and the total per class across all locations across the entire date range.
POS - Tenders: The total of all tenders figures by location for each day selected in the date range and the total per tender across all locations across the entire date range.
Coming Soon: POS - Variances, POS - Classes Summary, POS - Tenders Summary, Gaming - Metered NET Profit.