Before completing an ATM withdrawal or refill entry, ensure you are familiar with the ATM Overview.
- Withdrawals
When using Cashup, it is essential that ATM withdrawal figures are entered on a daily basis, even if a refill is not also completed.
It is important to note that the Opening Balance will reflect the Actual Cash Count (Closing Balance) entered from the previous day. If this is field has not been populated, the Expected closing balance from the previous day will be shown.
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- Run an end of trade settlement, transaction, or cassette totals* report from the ATM
- Click the entry field in the 'Withdrawals' column in Cashup for the relevant ATM to open the pop-up entry menu
- Enter the 'Dispensed Amount'* for each denomination from the report into the corresponding entry fields in Cashup
- Can be entered by individual denomination totals, or a consolidated total can be entered in the $5 field if this is preferred
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- Click the 'Save' button to close the pop-up
- The 'Total Dispensed Amount'* from the report should equal the 'Withdrawals' total now showing in Cashup
- Refills
The Refills field in Cashup refers to the physical cash put in to replenish the ATM float.
The 'Refill' total will have reduce the 'Cash Increase' and 'Bankable' figure by the amount entered into Cashup.
The refill amount should reflect the total refill amount for the said trade day & will be used to calculate the expected closing balance.
Example 1: If I have refilled my ATM machine before trade on 1 January, I would enter in the refill amount against 31 December, so that my opening balance before trade on 1 January is correct.
Example 2: I have refilled my ATM machine on 1 January during trade ($10,000) and again before trade on 2 January ($20,000). I would enter in a refill total of $30,000 in Cashup on 1 January, to ensure my opening balance is showing correct before trade on 2 January.
It is highly recommended that any refills put into the ATM are recorded in the ATM internal systems, and a settlement or transaction report run when this occurs.
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- Run a settlement, transaction, or refill report* from the ATM
- Click the entry field in the 'Refills' column in Cashup for the relevant ATM to open the pop-up entry menu
- Enter the 'Addition Amount'* for each denomination from the report into the corresponding entry fields in Cashup
- Can be entered by individual denomination totals, or a consolidated total can be entered in the $5 field if this is preferred
- Click the 'Save' button to close the pop-up
- The 'Refills' cell in Cashup should now show the refill value
- Cash Count
- Enter the physical cash total remaining in the ATM into the 'Cash Count' entry field in Cashup
- The 'Cash Count' figure will be used to populate the following days 'Opening Balance'. If this figure is not entered, then the 'Expected' figure will be used by default.
- If the ATM is being refilled, enter the 'Cash Count' after these figures have been entered into Cashup, to ensure an accurate opening balance is used for the following day.
- Expected
The 'Expected' figure is calculated by taking the 'Withdrawals' figure away from the 'Opening Balance' and then adding in the 'Refill' total. If figures are entered correctly into Cashup, the Expected figure should equal the total physical cash available for dispense from the ATM.
- Variance
A variance will show when the 'Cash Count' and 'Expected' totals do not match.
*These titles may differ depending on the type of ATM used in the venue