Increasing CRT and ATM floats
Follow the steps here to update your CRT or ATM floats as required.
From time to time, you may need to increase your CRT (Cash Redemption Machine) float — for example, due to higher trading volumes, operational changes, or venue requirements.
A CRT float represents the working cash balance held within your Cash Redemption Machine and is used to facilitate smooth day-to-day transactions. Because this float is directly tied to your venue’s cash handling and reporting, it’s important that any increases are processed correctly.
The method for increasing your CRT float will depend on where the additional funds are coming from. Before making any changes, confirm whether the funds are sourced from:
- Total Banking (daily takings), or
- Your safe
Once you’ve identified the source, follow the relevant steps below.
Option 1: Increase CRT Float from Total Banking
The CRT float operates as a rolling balance, meaning you can increase it as part of your normal end-of-day banking process.
Steps:
- Navigate to Total Banking
- Adjust the refill amount to include the additional funds
- Complete your banking as usual
The CRT float will automatically update once the banking is finalised.
Option 2: Increase CRT Float from the Safe
If you are transferring funds from your safe to the Cash Redemption Machine, this needs to be recorded as a movement between locations.
Steps:
- Move the required funds from the safe to the CRT
- Update your safe records to reflect this transfer
For detailed instructions, refer to: Transferring to and from the safe budget
Important Notes
- Always confirm the source of funds before adjusting your CRT float
- Ensure all transactions are accurately recorded to maintain correct balances
- The CRT float should always match the physical cash held in the machine
💬 Need More Help?
If you're unsure which method applies or need further assistance, please contact Support.