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Managing Suspense & Unallocated Payments in QFinance

1. Navigate to https://www.quantaco.co/

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2. Click "LOGIN"

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3. Login to QPlatform and select QFinance from the top left drop down


4. From your QFinance dashboard, click the left navigation bar. Under the Reconcile group, select Suspense & USP.

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Apply Filters

5. At the top of the page, you’ll see four filters:

  • Venue
  • From Date
  • To Date
  • GL Account
Use these filters to narrow down the transactions you want to review:
  • Select a Venue to view transactions for a specific location.
  • Choose a Date Range to refine your search period.
  • Use the GL Account filter to focus on specific accounts.
  • You can also toggle between Suspense and Unallocated Suspense Payments (USP) to focus your review.

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Review Transactions

6. Below the filters, you’ll see a list of transactions that match your selected criteria to locate transactions by:
  • Description
  • Date
  • Amount

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Review Quantaco Comments

7. The far-right column displays Quantaco comments. These comments outline what additional information is required from you to resolve each query.
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Add Attachments and Comments

8. You will be able to add support documents of context to each query:
  • Upload attachments (invoice or receipt) (up to 50MB).
  • Add comments for Quantaco to review.
  • These comments will remain on the invoice for our team to review. You will also be able to see a history under previous comments.

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9. Click "Submit" to send this information to Quantaco to review.

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10. You’re now ready to confidently review and resolve Suspense and Unallocated Suspense Payments in QFinance!